Our OCR partner is performing important infrastructure upgrades to increase capacity and performance of the New Zealand processing region.
Maintenance Schedule:
Start: Saturday, August 9, 2025 at 5:30 AM UTC (Saturday, August 9, 2025 at 11:30 PM CST)
End: Saturday, August 9, 2025 at 9:30 AM UTC (Saturday, August 9, 2025 at 3:30 AM CST)
During this period, the New Zealand processing region may experience intermittent unavailability. While we're making every effort to keep disruptions minimal, you may notice brief interruptions in processing.
Important Notes:
Processing regions in Australia and the US will not be affected by this maintenance.
Background learning processes might experience temporary delays, as these systems are hosted within the New Zealand data center. This won't impact existing data or your regular activities.
Please feel free to contact our support team if you have questions or require assistance.