Issue running reports - Wrong report runs or "No report id located"

12-03-2025

Issue - When running reports, the wrong report pops up in its place. Alternatively, you may receive an error saying "No report id located"

Resolution - Go to your Web Browser Settings, go to Privacy/Security, and clear your browser cookies. This should resolve the issue.

The exact steps for this will vary depending on which web browser you are using. Your IT department should be able to help you if you are unsure of the correct steps.