Export Error BL01001973 - TRX_AMOUNTRETAINED cannot be greater than TRX_VALUE

01/19/2025

Issue: You receive the following error exporting an invoice to Intacct.

Sage Intacct - Error BL01001973 - TRX_AMOUNTRETAINED cannot be greater than TRX_VALUE. Error: BL01001973 - Could not create podocumentary record Error: BL01001973 - Could not create podocument record Error: BL01001973 - Could not create a Document record.

Cause: This error indicates that the retainage amount on the invoice is greater than the invoice total.

Solution: Verify and correct invoice total and retainage.