Invoice(s) already exported still display in Approved status

01/19/2025

Issue

When exporting invoices from pVault to your accounting system, an Export Error report may generate indicating one or more selected invoices already exist in the accounting system.

Resolution

Manually set the impacted invoices to Exported status.

Note:  This requires AP Supervisor permissions.

  1. From the ribbon toolbar, click APFlow.

  2. Click Invoice Manager,


    The Invoice Manager window displays.

  3. In the status dropdown field, select Approved. 

  4. In the Approved Invoices grid, select the impacted invoice(s).

    Note: To multi-select invoices, use Ctrl+mouse click.

  5. Click Set To Exported,

     
    This will manually set the impacted invoices to the correct Exported status, prevent pVault from reattempting to export these previously exported invoices, and stop an Export Error report from generating.